Shipping policy

Frenchie BFF Shipping Policy

Last Updated: July 22, 2023

Welcome to Frenchie BFF! We strive to deliver our products to your door as quickly and efficiently as possible. Please review our Shipping Policy below for more information:

1. Processing Time

Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates and Delivery Estimates

Shipping charges will be calculated and displayed at checkout. Delivery delays can occasionally occur.

3. Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

4. Customs, Duties, and Taxes

Frenchie BFF is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Frenchie BFF is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

6. International Shipping Policy

We currently do ship outside the U.S. However, we are not responsible for any additional shipping costs, customs fees, or delays that may occur during international shipping.

7. Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at pforpawblo@gmail.com.

By placing an order on our site, you agree to this Shipping Policy.